HAPO Community Credit Union - Serving the Tri-Cities and Beyond
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Commercial Services Team


Monte K Drake

  • VP of Commercial Services
  • Email: monte.drake@hapo.org
  • Phone: 509 222-3683

Monte is in charge of HAPO Commercial Services, overseeing both the commercial lending and business deposit services.  Monte has over 30 years of banking experience, with most of those years spent in commercial lending and leadership. He is committed to HAPO business members having a banking experience that defies expectations. 


Bobby Gale

  • Commercial Loan Operations Manager
  • Email: bobby.gale@hapo.org
  • Phone: 509 222-3687

Bobby leads the HAPO Commercial Loan Operations center. Bobby has over 13 years of banking experience and has lived most of his life in the Tri-Cities. He has a strong understanding of commercial lending and how important an efficient lending department is in meeting and exceeding business member’s expectations. 


Diana Reed

  • Commercial Services Manager
  • Email: diana.reed@hapo.org
  • Phone: 509 222-3684

Diana has lived in the Tri-Cities most of her life. Bringing over 25 years of banking experience to HAPO, Diana runs HAPO Commercial Services business deposit services. She is continually looking for ways to add additional business services for HAPO’s members to enhance their HAPO experience!  


Frank Apodaca

  • Commercial Relationship Manager
  • Email: frank.apodaca@hapo.org
  • Phone: 509 222-3688

Frank has lived in the Tri-Cities over 15 years and has been in banking over 30 years. He enjoys his time spent helping business members with their business needs. He takes pride in seeing even the smallest of businesses grow, thrive, and helping them turn their business dreams into reality.  


Karyn Farrar

  • Small Business Lender
  • Email: karyn.farrar@hapo.org
  • Phone: 509 222-3684

Having nearly 12 years of banking experience, Karyn serves as the HAPO Small Business Lender. She also helps with a variety of department organizational duties, as well as interacting with business members to see that their loan requests go smoothly.  

Lisa Bender

Lisa Bender

Lisa brings over 13 years in the financial services arena, including both retail and commercial banking. Lisa works out of the HAPO Vancouver location. She enjoys helping businesses overcome their financial challenges by matching their financial needs with HAPO products and services.

Lleonia Batchelor

Lleonia Batchelor

With over 26 years of loan processing, compliance and administrative experience, Lleonia supports the commercial services team in a variety of ways. Her support in loan documentation, compliance, loan servicing, along with a keen eye for detail makes Lleonia a key player on the Commercial Services team.

Lleonia Batchelor

Jesse Wilson

Jesse comes to HAPO with 4 years’ experience as a credit analyst and senior credit analyst, along with other business and client service positions. Jesse is a 2013 finance graduate from Eastern Washington University.

Lleonia Batchelor

Melissa Watt

Melissa has been with HAPO over 8 years and worked in various areas of HAPO including teller work and new accounts. She does a great job of bridging the gap between members and the Commercial Services team by handling calls, directing foot traffic, opening business deposit accounts and helping solve business deposit issues, along with other areas of problem solving for HAPO members.

601 Williams Blvd. Richland, WA 99354
Phone: 509-943-5676