Contact Us

Routing Number

When asked for the HAPO Routing number, please refer to the first number on the bottom of your personal checks:


HAPO Contact Numbers

  • Corporate Office 509-943-5676 or 509-946-2040 800-284-4276 (Toll Free)
  • Mortgage Division 509-946-2044
  • Yakima 509-453-4813

Telephone Banking Numbers

  • 24-Hour Hotline Automated Account Info 509-946-3151 888-221-4276 (Toll Free)

Lost or Stolen Hotlines

  • Lost Credit Cards: 800-449-7728
  • Lost Debit Cards M-F: 509-943-5676 (9am-6pm - Contact Center) 800-284-4276 (8am-6pm - Toll Free)
  • Lost Debit Cards After 6pm PST: 800-854-6219 (Toll Free)

I.D. Theft Victim Information

The button below links to the Victim Affidavit form and includes links to the credit reporting bureaus.

I.D. Theft Victim Affidavit

We're here for you 24 hours a day

Contact us about your credit card at anytime. Call our customer service number at 866-820-6805

Email us

During normal business hours you can click on the "chat" button at the top right of this page.

After hours, you can email us at and we'll respond the next business day. Please don't send confidential information (e.g., passwords, social security numbers, etc.) via email.

Holiday Schedule — Offices Closed

Date Closed Holiday
Jan. 1, 2016 New Years Day
Jan. 18, 2016 Martin Luther King Jr. Day
Feb. 15, 2016 Presidents' Day
May 30, 2016 Memorial Day
July 4, 2016 Independence Day
Sept. 5, 2016 Labor Day
Oct. 10, 2016 Columbus Day
Nov. 11, 2016 Veterans Day
Nov. 24, 2016 Thanksgiving Day
Dec. 26, 2016 Christmas Day Observed