Frequently Asked Questions
Q: How much will each taxpayer receive from the stimulus payments?
A: Individual and joint taxpayers who qualify will receive amounts that vary.
Q: Will the stimulus payments be sent as a direct deposit or a paper check?
A: If you received a direct deposit of your refund based on your 2020 tax return (or 2019 tax return if you haven’t filed your 2020 tax return), the IRS sent your first payment to the bank account provided on the most recent tax return. If you filed a Form 8888, Allocation of Refund, with your tax return to split your refund into multiple accounts, your payment was deposited to the first bank account listed. You cannot change your account information.
If you filed your 2020 or 2019 tax return but did not receive your refund by direct deposit, your first payment was mailed to the address we had on file even if you received Social Security, Railroad Retirement or Veterans Affairs benefits by direct deposit. This is generally the address on your most recent tax return or as updated through the United States Postal Service (USPS).
Q: When will I receive my stimulus payments?
A: The U.S. Treasury will start sending payments the week of March 15th.
Q: Is there a site I can visit to check the details of their stimulus payment?
A: Yes, however the site has not been made available by the IRS yet. Check back for more information.
Q: Why can I see my stimulus payment pending in my online banking account, but cannot access the funds?
A: The IRS has begun the process of distributing funds for the Economic Impact Payment to members who have bank account information on file with the IRS, and they have stated that the deposits will continue in the days ahead. If you qualify
to receive a stimulus check through direct deposit into your account, the deposit will work similarly to a payroll deposit. You will see the funds pending in online banking until we receive the deposit from the IRS. Log into your Online Banking account to view the amount of the pending deposit and the anticipated availability date.
Q: What happens if the deposit tries to go into a closed account?
A: If a direct deposit comes in for a closed account, the deposit will be returned to the IRS. The IRS will then issue a paper check or EIP card.
Q: If I am depositing the full amount of my check do I have to endorse the back of the check?
A: If the check is over $5,000 we will require a signature endorsement from all the payees.
Q: Can a I deposit my stimulus check using RDC?
A: Yes, we encourage the use of remote deposit capture. Make sure the check has the proper endorsement prior to processing the deposit.
Q: Does the IRS have any fraud prevention tips?
A: The IRS urges taxpayers to be on the lookout for scam artists trying to use the economic impact payments as cover for schemes to steal personal information and money. Remember, the IRS will not call, text you, email you or contact
you on social media asking for personal or bank account information – even related to the economic impact payments. Also, watch out for emails with attachments or links claiming to have special information about economic impact payments or refunds
Q: Where can I read more information about the stimulus payments?
A: Updated information has not been released by the IRS yet. Check back for more information.