Frequently Asked Questions
Q: How much will each taxpayer receive from the stimulus payments?
A: Individual and joint taxpayers who qualify will receive amounts that vary.
Q: Will the stimulus payments be sent as a direct deposit or a paper check?
A: The stimulus payment will be deposited into the same account that received the last stimulus payment. Members who received the last stimulus payment as a paper check should expect another paper check. The IRS portal to provide
direct deposit information is not available for this round of payments.
Q: When will I receive my stimulus payments?
A: The U.S. Treasury will start sending payments the week of January 4th. Paper checks will start being mailed on December 30th with a payment date of January 6th. Approx. 5-7 million checks
will be issued weekly until all checks have been processed.
Q: If I used H&R Block® or TurboTax® when will I receive my funds?
A: If you used a Tax Preparer there may be a delay in your refund. For more information, please contact your tax preparer.
Q: Is there a site I can visit to check the details of their stimulus payment?
A: The member should visit the site created by the IRS called "Get My Payment".
Here members will be able to check the status of their payment.
Q: Why can I see my stimulus payment pending in my online banking account, but cannot access the funds?
A: The IRS has begun the process of distributing funds for the Economic Impact Payment to members who have bank account information on file with the IRS, and they have stated that the deposits will continue in the days ahead. If you qualify
to receive a stimulus check through direct deposit into your account, the deposit will work similarly to a payroll deposit. You will see the funds pending in online banking until we receive the deposit from the IRS. Log into your Online Banking account to view the amount of the pending deposit and the anticipated availability date.
Q: What happens if the deposit tries to go into a closed account?
A: If a direct deposit comes in for a closed account, the deposit will be returned to the IRS. The IRS will then issue a check and mail it to the member.
Q: If I am depositing the full amount of my check do I have to endorse the back of the check?
A: If the check is over $5,000, we require a signature endorsement from all the payees. You may use the "For Deposit Only" stamp for checks below that amount if the entire amount is being deposited.
Q: Can a I deposit my stimulus check using RDC?
A: Yes, we encourage the use of remote deposit capture! The member should ensure they have the proper endorsement on the check prior to processing the deposit.
Q: Does the IRS have any fraud prevention tips?
A: The IRS urges taxpayers to be on the lookout for scam artists trying to use the economic impact payments as cover for schemes to steal personal information and money. Remember, the IRS will not call, text you, email you or contact
you on social media asking for personal or bank account information – even related to the economic impact payments. Also, watch out for emails with attachments or links claiming to have special information about economic impact payments or refunds
Q: Where can I read more information about the stimulus payments?
A: For more information, the member can visit https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payments-to-millions-of-americans
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