Fraud Alerts and Trends

Here's a look at the latest fraud trends we are seeing in our region. For fraud prevention tips, visit our library of fraud prevention videos

11/16/2021 -- Fraudulent Phone Calls

Nov 16, 2021, 16:49 PM

We’ve received reports that some members have been receiving phone calls from a “spoofed” HAPO phone number. These calls are not from HAPO. When in doubt, hang up and call HAPO back at 509-943-5676 or 800-284-4276. As a reminder, HAPO will never call you and ask for your personal information or your PIN. NEVER GIVE OUT YOUR PIN TO ANYONE! If you did receive one of these calls and provided any of your personal information such as your card number or your PIN in response, please call us immediately. We can be reached at 509-943-5676 or 800-284-4276 during regular business hours.

AFTER HOURS SUPPORT: If you provided any personal information such as your card number or your PIN, please call 866-820-6805 to cancel your card immediately.