Notice: All branch lobbies are currently closed. Drive-up services remain open at most locations. Click here for more details.

Go to content.

Franklin PUD Customer Appreciation Day and Helping Hands Kick Off Event

Dec 02, 2019

Join HAPO Mobile Services as we celebrate Frankliln PUD Customer Appreciation Day and kick off the Helping Hands program!

Franklin PUD in partnership with HAPO want to help keep families warm this winter. Helping Hands program provides qualifying customers with emergency assistance in paying their electric bill.

The HAPO Mobile unit will be on-site at Franklin PUD located at 1411 W Clark St, Pasco, WA 99301 with ATM services, account services, bill pay assistance,on-line banking assistance and much more!

Representatives from our Financial Education and Fraud departments will also be on site providing classes about how to keep your accounts safe this holiday season and tips for building your credit and budget basics. Class times are below:
*12:00pm-1:00pm-Protecting Yourself From Identity Theft (English)
1:30pm-2:30pm-Protecting Yourself From Identity Theft (Spanish)
2:30pm-3:30pm-Understanding Credit and Budget Basics (English)
3:30pm-4:30pm-Understanding Credit and Budget Basics (Spanish)
Stop by to visit us for your chance to win prizes, HAPO Swag, and have any of your account questions answered from 12:00 p.m.-5:00 p.m.

Go to content.

HAPO Contact Center

Contact Center Phone

Contact Center Hours 
M-F 9:00am-6:00pm 
Saturday 9:00am-4:00pm

Live Chat Hours
M-F 9:00am-5:30pm
Sat 9:00am-3:00pm

601 Williams Blvd. Richland, WA 99354
Phone: 509-943-5676