News

2/6/2020 -- Fraudulent Calls

Feb 6, 2020, 16:21 PM

 

IMPORTANT ALERT: We’ve been made aware of phone calls being received by members regarding fraudulent transactions or the suspension of their cards because of out of state transactions. The calls appear to be automated and the caller ID displays either a 509 area code or the number is blocked. Please do not respond to these calls or any messages they might leave. As a reminder, HAPO will never call you asking for your personal information or your PIN. NEVER GIVE OUT YOUR PIN TO ANYONE! If you did receive one of these calls and provided any of your personal information such as card number or your PIN in response, please call us immediately. We can be reached at 509-943-5676 or 800-284-4276 during regular business hours.

AFTER HOURS SUPPORT: If you provided any personal information such as your card number or your PIN, please call 844-436-1752 to cancel your card immediately.