HAPO Community Credit Union - Serving the Tri-Cities and Beyond
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Electronic Services

Bank on more when you bank with us ™

Make time for you!

Online Banking - Real-Time Control Over Your Accounts

Manage your money safely from any Internet-enabled computer, anytime. Transfer funds, view balances and transactions, view cleared checks, view electronic statements, pay your bills, make loan payments and so much more. Manage your money better than ever before!

To sign up for Online Banking: Visit hapo.org and click Sign-Up in the top, right-hand corner. 

Bill-Pay - Make Life Easier

With Bill Pay you can set up a payment schedule for each bill, either recurring or one-time, and our secure system will see that it is paid with money from your HAPO checking account. You don't have to write a single check, lick a single envelope or buy another stamp. To get started, log in to your account and click on the 'Bill Pay' button.

You will be taken to an application form to verify the information that will be used when paying your bills. After submitting your request, your bill pay account typically takes two or three days to become active. Free Bill Pay is a benefit for active Bill Pay users.*

24-Hour Hotline - Better, Safer and Quicker

HAPO's Hotline, our 24-hour Telephone Teller, keeps you as close as the nearest phone to all of your accounts.

Within the Tri-Cities call (509) 946-3151, or out-of-area call 1-888-221-4276.

Call us, anytime, from anywhere and you can:

  • Obtain General Account Information (Checking, Savings, Money Market, C.D., IRA & Loans)
  • Make Account Transfers & Withdrawals
  • Obtain Dividend, Interest and Other Account Service Information
  • Find Out if a Check Has Cleared Your Account
  • And Much More

When using the 24-hour hotline, be sure to have your HAPO account number and username available for easier access. See how easy it is to reach out and talk to your money right now!

Direct Deposit - Better, Safer and Quicker

No need to fight traffic and stand in line on payday to deposit your paycheck, Social Security or pension check. Have your check automatically deposited right into your HAPO account. Whether it's checking, savings, the entire pay check or just part of it, Direct Deposit with us is guaranteed to save you time. Download the Direct Deposit Form; take the completed form to your employer and start having your paychecks deposited into your HAPO account.

Visa Debit Card - The Way to Pay

Instead of writing a check or carrying cash use your HAPO Visa Debit Card. It's accepted anywhere Visa is accepted worldwide. Enter your Pin (Personal Identification Number), or ask the merchant to process your transaction as a credit using your signature for authorization. Either way, the amount is deducted from your HAPO checking account, and appears on your monthly statement. The Visa Debit Card also functions as an ATM Card, allowing you to get cash from any ATM displaying the Visa logo.

Learn more about Visa Debit cards

Mobile Banking - Safe, Easy and Convenient

Mobile Banking enables you to connect to your eligible HAPO accounts via the Internet from your mobile device. You can check account balances, review your recent account activity, transfer funds, and more. It is a connection to HAPO's internet banking that has been optimized for use on the smaller cell phone screens.   

Click here for more information


Popmoney is a personal payment service included within Online Banking. Popmoney allows a person-to-person transfer of funds, eliminating the hassle of writing checks or going to the ATM to pull out cash. It can all be done from your phone, making it a perfect feature to use when you’re on the go and owe someone cash. Through Popmoney members are able to send and request money to/from virtually anyone using their email, mobile number or bank information. To register, log in to your account and click Popmoney under the ‘Move Money’ heading. 

Text Banking

Text banking gives you access to your accounts via text (SMS) messages on your phone. It’s a fast, easy way to look up account balances or recent account history by sending a text command to a shortcode. 

How do I sign up for text banking?
Log in to your account through Online Banking and select Additional Services and then Text Banking & Alerts. Then, follow the prompts to sign up.

What is HAPO's short code for Online Banking?

What commands can I text?

BALCurrent and available balance for primary account
BAL ALLAll Account Balances
BAL CHKBalance for Checking
BAL SAVBalance for Saving
LASTLast 5 transactions on primary account
TRANSTransfer funds to the primary account
HELPInfo on commands and HAPO phone number
STOPUnenroll from text banking

External Transfers

With External Transfers, you’ll now be able to transfer money between financial institutions without visiting a branch or writing a check. Transfers can be one-time or recurring – the choice is yours. To register, log in to your account and click External Transfers under the ‘Move Money’ heading.

E-Statement - Experience the Ultimate in Convenience

  • Faster access to your statement since mail time is eliminated.
  • Free yourself from finding storage to file your statements.
  • Receive identical information in your e-statement as in a paper statement.
  • Reduce the risk of financial information being exposed when paper statements are mailed or discarded.
  • Eco-friendly, choose when and if you want or print your statement or conveniently store them on your computer.

Enroll Now! It's FREE for all members using online banking. To enroll in HAPO e-statements, simply login to your Online Banking account and look for the e-Statements button under Additional Services.

For Visa e-statements, log in to your account in HAPO's Online Banking and click Credit Card under Additional Services. Then follow the prompts on the screen to set up your VISA e-Statement enrolment.

More information on e-statements

*Bill Payer service will be canceled if not used for six months.

601 Williams Blvd. Richland, WA 99354
Phone: 509-943-5676