HAPO Community Credit Union - Serving the Tri-Cities and Beyond
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Before you go!

Due to service changes with HAPO’s Web Payment Center, HAPO will no longer be able to accept a credit card of any type as a form of payment; we apologize for any inconvenience. You may still use your debit card or routing and account number for payment. Should you have any questions, please contact us at 509-943-5676 during our regular business hours or feel free to leave your feedback.

The free loan payment options offered are transfers from your HAPO account, automatic transfers from another financial institution or direct deposit distribution.  Please contact us to learn more about these free payment options at 509-943-5676.  We look forward to assisting you!

The cost for using the Web Payment Center is $12 per payment.

It is not a requirement of Web Payment Center to establish a login but you may want to for convenience of future payments.  You may make a one-time payment as a guest by using “Express Pay” but no information will be stored.

To register for the web payment center your username will be the email address you wish to receive notifications at. Follow the prompts on the next page to receive email validation and setup a password of your choice that meets the minimum requirements.

To pay from an account at another financial institution, provide the debiting account number and bank routing number. To pay using a credit/debit card, provide the full 16 digit card number and expiration date.

We are able to accept one time or reoccurring electronic withdrawals from your savings or checking account using the routing and account number OR a debit card as one-time payment option.  Credit cards of any type are not a valid payment option.

We apologize for any inconvenience; at this time only primary borrowers are able to register and pay through the Web Payment Center and we are working diligently to have this corrected.
Co-borrowers may contact HAPO to discuss payment options at 509-946-5676.

Commercial loans and commercial credit card payments cannot be made using the Web Payment Center. Please contact us to discuss payment options at 509-943-5676.

Payments may take up to 48 business hours to credit your loan after the date submitted. Any payment submitted after 6:00 pm PST is processed the following business day.

You may pay your HAPO mortgage using the Web Payment Center, however; you must pay the full monthly amount due. No partial payments or principal payments are accepted using this site.

We are not able to accept loan payoffs via the Web Payment Center or at our call center; you may mail in your payoff or visit any HAPO location. Fees may apply depending on loan type, ensure you contact us to obtain an accurate payoff quote at 509-943-5676.

Once you have submitted your payment on the Web Payment Center, you will receive a confirmation letter or by email.

You may set up reoccurring payments on the Web Payment Center using your account number and routing number ONLY, free of charge. Debit/credit card reoccurring payments are not an option at this time.  For other free reoccurring payment options; contact us at 509-943-5676 to learn more.

The total amount processed may not exceed $2,512:
$2,500 for the payment amount in addition to the $12 processing fee.

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601 Williams Blvd. Richland, WA 99354
Phone: 509-943-5676