HAPO Community Credit Union - Serving the Tri-Cities and Beyond
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News & Security Alerts

Protecting Your Identity this Holiday Season

Nov 21, 2018, 11:11 AM by User Not Found

With the Holidays just around the corner, we would like to remind our members to be vigilant when it comes to protecting both your information and access to your accounts.  Here are a few simple steps you can take to help prevent someone from stealing your information, your money or your identity.

  • If you have social media accounts on sites like Twitter or Facebook, review your privacy settings and be careful what you share. Anything you share publicly on these sites could be used by identity thieves to impersonate you.
  • Be wary of impersonators. If you get a phone call from someone claiming to be from a bank, credit card company or government agency, use caution. Never give personal information over the phone or through digital channels unless you are completely sure you know who you are talking to.
  • Use strong passwords. Don’t create a password using names, places, pets or dates that are personal to you! The best passwords use a combination of characters, numbers and letters. Consider creating a secret phrase. For example, the secret phrase “It is raining cats and dogs!” could help you remember the password “1tsrAIn1NGcts&DGS!”.
  • Sign up for transaction alerts to monitor for unauthorized transactions. Alerts are available in online banking or our Card Valet App.

Remember if we ever call you, we will never ask for your online banking password or your PIN associated with your cards. If you call us, we may ask you to provide several forms of account verification before providing you with any account information. This is to PROTECT you.

Here are more tips on how to protect your identity.

If you have questions and would like assistance better understanding how to protect your accounts, call us at 509-943-5676.

601 Williams Blvd. Richland, WA 99354
Phone: 509-943-5676