HAPO Community Credit Union - Serving the Tri-Cities and Beyond
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Debit & Credit Cards

Will my HAPO VISA Debit Card continue to work during the system upgrade?

Prepare for limited access to funds from May 24, 2019 at 6:00 PM through May 28, 2019 at 9:00 AM. In order to prepare for limited access to your account over Memorial Day Weekend, we recommend you: 

  • Withdraw extra funds in the days prior to the system upgrade.
  • Use your HAPO VISA credit card.
  • Make sure you have some checks on hand.

Will I be able to use the ATM on Memorial Day Weekend?

Yes, however, you may experience limitations to the amount you're able to withdraw. HAPO ATMs will not accept deposits during the upgrade.

Will my HAPO VISA Credit Card work during and after the system upgrade?

Yes. Credit card transactions can be used as normal and will not be affected.

Will my debit or credit card numbers change?

No, debit and credit card numbers will remain the same. 

Will I be able to use P2P (Venmo, Facebook, etc.) as normal? 

Person to Person transfers (P2P) such as Venmo and Facebook may be unavailable. If you attempt to pay someone using a P2P service, a message may appear on your app that states the transaction is not permitted, not available when host is down or unable to reach host. Once the system upgrade takes place, services will resume as normal. 

601 Williams Blvd. Richland, WA 99354
Phone: 509-943-5676