Contact Us

Routing Number

When asked for the HAPO Routing number, please refer to the first number on the bottom of your personal checks:


HAPO Contact Center

Contact Center Phone

Contact Center Hours 
M-F 9:00am-6:00pm 
Saturday 9:00am-4:00pm

Live Chat Hours
M-F 9:00am-5:30pm
Sat 9:00am-3:30pm

Live Chat!

HAPO Contact Numbers

  • Corporate Office

    800-284-4276 (Toll Free)
  • Mortgage Division
  • Commercial Services Division
  • Yakima 

Banking Phone Numbers

Contact Center Phone

  • 24-Hour Hotline
    Automated Account Info


    888-221-4276 (Toll Free)

Lost or Stolen Hotlines

  • Lost Credit Cards:
  • Lost Debit Cards M-F:
    509-943-5676 (9am-6pm - Contact Center)

    800-284-4276 (9am-6pm - Toll Free)
  • Lost Debit Cards After 6pm PST:
    800-854-6219 (Toll Free)

I.D. Theft Victim Info.

Contact Center Phone

The button below links to the Victim Affidavit form and includes links to the credit reporting bureaus.

Theft Affidavit

We're here for you 24 hours a day

Contact us about your credit card at anytime. Call our customer service number at 866-820-6805

Email us

During normal business hours you can click on the "chat" button at the top right of this page. After hours, you can email us at hapo@hapo.org and we'll respond the next business day. Please don't send confidential information (e.g., passwords, social security numbers, etc.) via email.

Date ClosedHoliday
Jan. 2, 2017New Years Day
Jan. 16, 2017Martin Luther King Jr. Day
Feb. 20, 2017Presidents' Day
May 29, 2017Memorial Day
July 4, 2017Independence Day
Sept. 4, 2017Labor Day
Oct. 9, 2017Columbus Day
Nov. 11, 2017Veterans Day
Nov. 23, 2017Thanksgiving Day
Dec. 25, 2017Christmas Day Observed