The standard of service which we hold each employee to is our key differentiator. That is, to "defy expectations" and treat every situation as a unique opportunity to go beyond what is expected.
In addition to dedicated service, we also offer several products and amenities that reinforce that commitment to serving our members. We were one of the first financial intuitions in our area to offer free instant issue VISA debit and credit cards. Instead of waiting seven to ten days, members can visit any HAPO branch and leave with a brand new personalized VISA debit or credit card in hand.
We also offer a checking account that really is 100% free. No monthly fees. No minimum balance required. Plus, our members receive free bill pay service, e-Statements, cashier’s checks and access to more than 30,000 surcharge-free ATM’s nationwide.
Our personal payment service, called Popmoney, is another option within our online banking. Popmoney allows a person-to-person transfer of funds, eliminating the hassle of writing checks or going to the ATM to get cash. HAPO members can access Popmoney via their phones, offering them flexibility and access to their cash when they are on the go.
Plus with our Cash Back VISA Credit Card, our members receive 2% cash back on all purchases with the ability to redeem their cash earnings on demand. With a competitive rate and no annual fee, it's all in the HAPO VISA.
We also offer a unique first-time homebuyer program to our Vancouver members. Program details to follow.
These are just a few of the many perks of being a HAPO member.
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