Frequently Asked Questions
Do I need a webcam or microphone?
No. This is a one way video broadcast. HAPO representatives will be the only participants using video and audio throughout the meeting.
Can I join from my smartphone?
Yes. You can join from a smartphone or tablet. These devices will require you to download the meeting app. Search for "Zoom" in the Google Play or App Store and download it to your device. The app should automatically launch when you click the meeting link we provide.
What if I have a question?
Members can submit their questions using the Feedback form, and selecting "Annual Membership Meeting" as the Type of Feedback. The executive team and board of directors will respond to these questions by the end of the week. Any old or new business can also be submitted via the Feedback form, please tag these submission as Old or New business in the comments.
What do I do if I'm having technical difficulties connecting?
Please join a few minutes early to ensure you are able to see and hear the broadcast. We will open up the meeting five minutes prior to the scheduled start time to help attendees with technical difficulties. If you are experiencing issues seeing or hearing the panelists, you may use the Q&A tool to send questions to our team. We will do our best troubleshoot issues.
How will we vote on credit union initiatives?
Our platform allows us to send out a poll to all attendees. You will be able to vote on initiatives in real time just like the in person event.
How will meeting motions be handled?
There is an option to "Raise Hand" in our platform. We will use that feature to capture the first and second on meeting motions.
What if I get disconnected?
If something happens to your connection, please use the provided link to rejoin the meeting.