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If you are coming in for an appointment, we are requesting all members follow CDC and state guidelines for wearing masks. If you are not fully vaccinated, we request you wear a mask to help us keep our employees, members and community safe. If you are not feeling well or are experiencing symptoms of COVID-19, please avoid visiting our lobbies. We are available to assist over the phone at 800-284-4276 or through our online and digital services.
You can see our current lobby status and hours on our modified hours page.
Contact Center Phone 509-943-5676Contact Center Hours M-F 9:00am-6:00pm Saturday 9:00am-1:00pm
Live Chat Hours M-F 9:00am-5:30pm Sat 9:00am-12:30pm
Lost/Stolen Visa® Credit Cards 866-820-6805
Mortgage Division Phone 509-946-2044