IMPORTANT ALERT: We’ve been made aware of text messages and phone calls being received this week regarding the temporary block of debit cards. Please do not respond to these messages. As a reminder, HAPO will never send text messages or call you asking for your personal information or your ATM PIN number. NEVER GIVE OUT YOUR PIN TO ANYONE! If you did provide any of your personal information such as card number or your PIN in response to one of these messages, please call us immediately. We can be reached at 509-943-5676 or 800-284-4276 during regular business hours.

AFTER HOURS SUPPORT: If you provided any personal information such as your card number or your PIN, please call 844-436-1752 to cancel your card immediately.


Eastgate Branch

Branch Information

1850 E Isaacs Ave 
Walla Walla, WA 99362


Lobby / Drive Thru
M-F 9:00am-6:00pm

Meet Heidi Kincheloe

Branch Manager

I started my career with HAPO in 2018 and I have 16 years of financial management experience. A primary focus of mine is helping members achieve financial strength and wellness by assisting them reach their goals. I have lived in Walla Walla with my family since 2001. I enjoy being involved in the Walla Walla Valley community through Rotary as a previous President, Chamber of Commerce member, and through organizing programs such as the Giving Tree at Christmas time. I take pride working for a great organization that commits to defying members’ expectations by giving back in the community that I live in.

Heidi Kincheloe Headshot
601 Williams Blvd. Richland, WA 99354
Phone: 509-943-5676