IMPORTANT ALERT: We’ve been made aware of text messages and phone calls being received this week regarding the temporary block of debit cards. Please do not respond to these messages. As a reminder, HAPO will never send text messages or call you asking for your personal information or your ATM PIN number. NEVER GIVE OUT YOUR PIN TO ANYONE! If you did provide any of your personal information such as card number or your PIN in response to one of these messages, please call us immediately. We can be reached at 509-943-5676 or 800-284-4276 during regular business hours.

AFTER HOURS SUPPORT: If you provided any personal information such as your card number or your PIN, please call 844-436-1752 to cancel your card immediately.


Queensgate Branch

Branch Information

3034 Duportail Street
Richland, WA 99352

509-627-1641 (Fax)

Lobby / Drive Thru
M-F 9:00am-6:00pm

Saturday Full Service

Meet Kristen Edwards

Branch Manager

I began working for HAPO Community Credit Union in 2008 and quickly established my career in branch management in 2012. I am proud of the longevity of member relationships our organization has built. With the support of my spouse and wonderful children, I am truly thankful for the family atmosphere that HAPO represents. HAPO makes a significant difference within the community in which our staff loves to be a part of!

Kristen Edwards Headshot
601 Williams Blvd. Richland, WA 99354
Phone: 509-943-5676