Fraud Protection

We offer two great options to protect your Credit and Debit Cards. Both are free and easy to download on your mobile devices.

Protect your credit card with Card Lock

The Card Lock app gives you the ability to select the alerts you want to receive and control where and when your card can be used. Use the app to turn on or off your HAPO Visa if you’ve misplaced it.

Take control of your HAPO Visa Credit Card.

• Choose from many popular alert options: payment due dates, card not present and many more
• Select how you want alerts to be delivered –text, email, or in the app
• Turn your card on/off
• Manage where your card can be used- block or allow international transactions
• Use the app to set or change controls and alerts in real time
  

Download the Card Lock app to your mobile device from the Google Play or the App Store, authenticate your card in the Card Lock app and then customize usage settings and alert preferences.

Protect you Debit Card with Card Valet

HAPO suggests that all members with access to a mobile device download the CardValet app.

It is ideal for debit cardholders who want to proactively manage their debit card accounts and receive alerts when their debit card is used. The financial management capabilities of CardValet enable you to:

• Actively manage your money and take charge of your card usage.
• Turn your card on and off at your convenience.
• Parents can remotely control and monitor their children’s spending.
• All cardholders can monitor transactions to protect their accounts.
• Alerts can be set up to inform you of specific types of transactions.

Download the CardValet app to your mobile device from the Google Play or the App Store, then customize usage settings and alert preferences.