About HAPO

A little history about HAPO

We are often asked what "HAPO" stands for. HAPO is an acronym for Hanford Atomic Products Operations. HAPO was formed by a group of non-exempt workers at the Hanford nuclear site in 1953 to provide a place to save and borrow money.

Our first office was located in Kadlec Hospital. When we opened our doors for business, it was with one employee and were only open on Saturday's from 10:00 AM to 2:00 PM. We remained at the Kadlec until 1956. 

Today, HAPO continues to prosper and provide financial services to our 170,000 members within Washington State and Umatilla and Morrow Counties in the state of Oregon. We strive to promote credit union relevance and ultimately deliver the best value to our membership.

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Credit Union Difference

Members of the credit union are the owners, which means that profits are returned to our member-owners in the form of better loan rates, free or lower cost services, and higher dividends.

Key HAPO Milestones

Timeline of HAPO History: Founded 1953, Built Headquarters 1978, Community Charter 1999, Expanded to Oregon 2011, Reached 1 Billion Dollars in Assets 2012, WELL Certification received 2018
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HAPO's Mission

Our primary focus is to offer products and services that provide value to our members through all life stages—banking solutions that are easy and convenient. More importantly though is the why behind what we do:

To help empower our members to live free. Free to enjoy life without financial stress. Free to live for today while planning for tomorrow.

If you're not already a HAPO member, we invite you to be part of our why.

HAPO's Standard of Service

We promote individuality and encourage our employees to Defy Expectations®: To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. 

We value every member and appreciate the opportunity to serve you.

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Core Values

Our standard of service and commitment to Defy Expectations® is built upon these values.

  1. We Are Fair - We believe in transparency and doing what's right. Whether it be through our free Checking Account or giving you access to over 30,000 surcharge free ATMs nationwide, you can rest assured, we don’t nickel and dime.
  2. We Give You More - With more convenient options like Express Pickup, a Mobile Branch on wheels, instant issue debit cards, and our 2% Cash Back Visa Credit Card, we strive to offer relevant products and services that make banking easier and provide real value.
  3. We Care - We strive to create a positive impact for our members and the communities we serve through charitable contributions as well as volunteerism. As we support organizations in our community, we look beyond the financial and seek true partnerships that allow us to support a cause as well as share the benefits we offer through HAPO membership.
  4. We Are Your Guide - HAPO Academy, within Financial Education division, was created to become the on-ramp to your financial success. We offer workshops, tools, and have over 70 financial coaches to help you become a money pro, plan for tomorrow, and guide you through your unique financial journey.

These are a few reasons for you to join HAPO. We'd love for you to become a member and experience the HAPO difference. When we say "We got your back," we mean it.

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HAPO
601 Williams Blvd. Richland, WA 99354
Phone: 509-943-5676